When you invest in a website for your bookkeeping business, you want clarity—no hidden fees, no fine print surprises, and no confusing tech jargon. That’s why we created the Website in a Box: a simple, professional website solution with a transparent agreement.
This post breaks down everything you need to know about our Website in a Box service agreement, written in plain English. This ensures you know exactly what to expect when working together.
What You’re Signing Up For
When you purchase the Website in a Box, you’re committing to a 12-month service agreement where we build, write, and manage your website. After your 12-month contract ends, you have two options:
- Continue with us on a reduced-rate website management plan for hosting, updates, and ongoing support.
- Take your website and move it elsewhere.
If you choose to stay, your plan will automatically switch to the lower-cost website management plan after 12 months.
What You Need to Do as a Client
To ensure a smooth process, you’ll need to:
- Provide the necessary business details, images, and branding materials as requested.
- Submit everything at once rather than in pieces to keep the project moving.
- Review our work and provide feedback on time to avoid delays.
- Stick to the payment schedule—this ensures your website remains active.
Delays in providing content, approvals, or payment can extend your project timeline.
What We Provide as Your Website Team
When you sign up for the Website in a Box, we take care of everything:
- Website design using a professionally built template.
- Copywriting for your Home, About, and Services pages.
- Mobile and tablet optimization for a seamless user experience.
- On-page SEO so your website is ready for search engines.
- Appointment booking integration, if needed.
We aim to deliver your website within 14 business days after receiving your onboarding questionnaires. If you request add-ons, additional time may be required.
Revisions: What Can and Can’t Be Changed
Our Website in a Box design is based on our proven bookkeeping website template, which means:
- You cannot request custom design layout changes—the website layout is already established.
- You can request changes to text, colors, fonts, and images.
This approach ensures we can keep the cost low while providing a high-quality, professional website.
Website Hosting and Ownership
Your website will be hosted on our optimized servers for security, speed, and reliability. We do not build websites on third-party hosting providers like Bluehost, Dreamhost, or GoDaddy.
- During your 12-month contract: You have full rights to use your website.
- After 12 months: You fully own your website and can move it anywhere.
While your contract is active, we manage everything for you—no need to worry about hosting, security, or updates.
What’s Included in the Monthly Management Plan
For free during your first 12 months, we handle:
- Premium web hosting
- SSL security certificates
- Daily backups and uptime monitoring
- Plugin, theme, and WordPress updates
- Unlimited content edits
- Ongoing email support
After your 12-month contract ends, you can continue this plan at a lower monthly rate or choose to self-manage your site.
Support and Communication
If you need updates or support, email us anytime. We’ll respond within two business days.
To maintain efficiency:
- All communication happens via email with your assigned project manager.
- We do not offer support via phone, social media, or text messaging.
- If a call is necessary, you can request a scheduled phone meeting via email.
Following these guidelines ensures your requests are handled efficiently.
Website Launch Process
We aim to launch your website as soon as possible because an active website is better than one sitting in development.
- If your homepage is ready, we may launch your site while finishing other pages.
- If you prefer to delay the launch, let us know in advance.
Once your site is live, you can still request content edits and updates as needed.
Payments, Cancellations, and Early Termination
- Your credit card is charged monthly for 12 months.
- If you need to cancel early, you must pay 50% of the remaining balance.
- If you want to keep your website after early cancellation, you must pay the full remaining balance.
If a payment fails:
- We’ll notify you so you can update your payment method.
- If your payment is 30 days late, your website will be frozen until the balance is paid (a $50 reactivation fee applies).
- If payments go 90 days unpaid, your contract will be considered defaulted, and the remaining balance will be due immediately.
After 12 months, you can stay on our website management plan at a reduced rate or move your site elsewhere.
Adding Extra Features to Your Website
Your package includes a set number of pages and features. If you need additional pages, custom content writing, or new integrations, these services:
- Incur an additional fee.
- Extend the project timeline.
Be sure to discuss add-ons before your project begins.
Privacy Policies and Terms & Conditions
You are responsible for providing your privacy policy and terms & conditions for legal compliance.
- We can add your privacy policy to your site for free.
- We do not provide legal documents, but we recommend using a policy generator like Termageddon.
Keeping your legal pages up to date is your responsibility.
Refund Policy
We offer a 3-day money-back guarantee.
- If you cancel within 3 days, you receive a full refund.
- After 3 days, your contract is locked in, and no refunds are available.
Setup fees and add-on purchases are non-refundable.
What Happens After 12 Months?
At the end of your 12-month contract, you can:
- Continue with us on a lower-cost website management plan for hosting, updates, and support.
- Cancel all services and move your website elsewhere.
If you choose to leave, you have 2 weeks to transfer your site before it’s removed from our hosting.
Final Thoughts
The Website in a Box is designed to make launching your bookkeeping website simple, professional, and hassle-free.
This website agreement guide ensures that:
- You understand exactly what’s included in your plan.
- We deliver a high-quality website on time.
- You have a clear exit strategy if you ever choose to leave.
If you’re ready to move forward, let’s build your website today.
